Returns and Exchanges

Returns, exchanges, and cancellations excepted within: 30 days of delivery.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before items have shipped
The following items cannot be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: custom or personalized orders
Conditions of Return
Buyers are responsible fore return shipping costs. If the items are not returned in it’s original condition, the buyer is responsible for any loss in value. Items must be wrapped in the same manner they were shipped in. Bubble wrap, bubble mailer or box and shipped insured. Email me for my shipping information.
More Information
Custom and Personalized Orders
If you wish to special order items, I will send you a pricing, payment is required prior to placing orders with my vendors.
****IMPORTANT****  Please understand when ordering quantities or special items, once I’ve ordered your item(s) and excepted payment there are NO cancellations, returns or refunds whatsoever for these items.
Any questions or concerns please feel free to contact me…
LilCzechTreasures@gmail.com